Questions?



Q: What kind of sites are not allowed?
A: You are not allowed to include any adult content or illegal content.

Q: How many urls can I shorten as a Free Member?
A: As a Free Member you can shorten 5 urls.

Q: How many urls can I shorten as a Pro Member?
A: As a Pro Member you can shorten unlimited urls.

Q: Can I remove the advertisement from my shortened url?
A: Yes you can remove the advertisement by upgrading your account to pro .

Q: Is my personal information protected with your company?
A: Any personal information that you provide to any of our businesses is privacy protected. Your information will never be shared or sold to anyone!

Q: How much does Pro membership cost?
A: Pro membership at Direct Trak Pro is $3.89 USD Monthly.

Q: What is your refund policy?
A: Your Pro membership is a subscription to access our services for a period of 1 month.
You may cancel at any time and you will still have access for the remainder of your subscription.
As most of the membership fees are paid out as referral commissions upon receipt,refunds are not available.
No refunds on advertising once your ad begins to run.
 
Q: How do I cancel my subscription?
A: To cancel your subscription simply submit a support ticket with your full name and the last 4 digits of the credit or debit card you used to subscribe with and I will cancel your subscription.

If you have questions not covered here please contact us.
 
Thanks for choosing Direct Trak Pro,
Ed Forshaw
Owner/Admin